Elements and Performance Criteria
- Organise coffee workstation.
- Select and grind coffee beans.
- Select coffee beans and grind to appropriate particle size according to relevant factors.
- Complete test extractions before service to ensure correct particle size of grind, assess and adjust according to relevant factors.
- Adjust grind regularly throughout the service period according to relevant factors.
- Monitor efficiency of grinder for dosage and grind during usage, resolve or report issues.
- Clean grinder as required during or after the service period.
- Advise customers on espresso coffee beverages.
- Extract and monitor quality of espresso.
- Select and prepare appropriate serviceware.
- Select correct filter basket, clean, dry and dose with required amount of ground coffee.
- Tamp ground coffee to make even and level cake.
- Flush group head before attaching group handle to extract espresso.
- Monitor quality of extraction during service period and make adjustments.
- Monitor the efficiency of the espresso machine during service, resolve or report issues.
- Texture milk.
- Select cold milk and appropriate milk foaming jug to fulfil customer orders.
- Purge the steam wand every time before texturing.
- Texture milk according to type of milk and coffee beverage.
- Visually monitor and adjust the texture and temperature.
- Clean the steam wand on the outside and purge every time after texturing.
- Combine foam and milk through swirling, ensuring even consistency.
- Pour milk immediately after swirling, according to the coffee beverage.
- Minimise waste to maximise profitability of beverages produced.
- Serve espresso coffee beverages.
- Clean espresso equipment.
- Clean machine parts thoroughly and safely according to organisational procedures.
- Maintain water filtration system according to organisational procedures.
- Refer, to supervisor, faults and maintenance issues requiring technical specialists.
- Use energy and water resources efficiently when preparing coffee beverages and cleaning to reduce negative environmental impacts.